Effective 21 August 2026
Privacy Policy
This policy is a foundation for our corporate website and future company-operated applications. It explains our current approach without assuming data practices that have not been introduced.
1. Controller and contact
ALLIANZ GLOBAL INVESTMENT AG DOOEL, at Lerinska 54b/-4, 1000 Skopje, North Macedonia, is the controller for personal information described in this policy. Contact us at support@allianz.mk with privacy questions or requests.
2. Information we process
We may process information you voluntarily send by email, such as your name, contact details, message and non-sensitive account reference. The website or future applications may also process limited technical information needed for security, reliability and delivery, such as IP address, device and browser type, timestamps, requested pages and diagnostic events.
3. Purposes
We use information to respond to enquiries and support requests, operate and secure our website and services, investigate technical issues, maintain records where necessary, comply with applicable obligations and protect legal rights.
4. Service providers
We may use carefully selected hosting, infrastructure, communications or professional service providers where needed. They may process information only for the agreed purpose and subject to appropriate safeguards. We do not state that any particular analytics, advertising, payment or tracking service is currently used.
5. Security and retention
We use proportionate organizational and technical measures designed to protect information. No system can guarantee absolute security. We retain information only for as long as reasonably needed for the stated purpose, security, dispute handling and applicable legal requirements.
6. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction or objection, and may have rights concerning portability or withdrawal of consent. Rights can be subject to lawful limitations. Contact us so we can assess and respond to your request.
7. International processing
Where information is processed outside the country in which it was collected, we take reasonable steps to use safeguards appropriate to the circumstances and applicable law.
8. Children
This corporate website is not directed to children. Application-specific age requirements and data practices will be disclosed before the relevant application is released.
9. Application-specific notices
Application-specific data practices—including relevant data categories, permissions, service providers and retention information—will be disclosed in the relevant application and its applicable privacy notice before public release.
10. Updates and contact
We may update this policy as services or legal requirements change. The effective date will be revised when material updates are published. Email support@allianz.mk with the subject “Privacy request” and describe your request without sending passwords or unnecessary identity documents.