Support
Straightforward help from our team.
Use our public support email for company enquiries, application assistance, privacy requests and compliance-related contact.
Request assistance
To help us understand your request, include the relevant application name, your platform or device type, a concise description of the issue and, where needed, a non-sensitive account reference. Screenshots can be useful when they do not reveal confidential information.
Do not email passwords, payment credentials or highly sensitive identity documents. We will not ask you to provide your password by email.
What happens next
We review incoming messages, identify the appropriate next step and may ask for further non-sensitive details. The time needed depends on the nature and complexity of the request; we do not promise a fixed response time.